Privacy policy

Last updated: July 15, 2026

Kaeli & i. Interiors operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kaeli & i. Interiors is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect personal information you provide when placing an order, signing up for newsletters, or contacting customer support. This may include your name, email address, phone number, billing/shipping address, and payment details.

2. Use of Information

  • To process and deliver your orders.
  • To communicate with you regarding purchases, promotions, or updates.
  • To improve our services and website experience.
  • To comply with legal and regulatory requirements under South African law.

3. Protection of Information

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

4. Sharing of Information

  • We do not sell or rent your personal information.
  • Data may be shared with trusted third-party service providers (e.g., couriers, payment processors) strictly for order fulfilment.
  • Information may be disclosed if required by law or to protect our legal rights.

5. Cookies and Tracking

Our website may use cookies to enhance user experience and track site performance. You can manage cookie preferences through your browser settings.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent for marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +27 84 744 4122 or email us at info@kaeli.co.za or contact us at KAELI AND I (PTY) LTD, Botha Avenue, Lylleton, Centurion, Gauteng, 0157, South Africa.